Our online trouble ticket system gets your issue in the cue instantly. 24 hours a day you have the peace of mind knowing that your issues are being addressed quickly.
When you need service:
When your equipment malfunctions, please call (703) 467-1575 to reach our service department or click below to submit an online service request. If you have a current Imagex maintenance contract, we also offer unlimited technical support over the phone and via Webex. When placing a service request you will need your equipment model, serial number, the location of the equipment, and a brief description of the service issue. Service is available from 8:30 am to 5:30 pm, EST, Monday-Friday (excluding holidays).
Please provide the following contact information: ( * = required )