Software Maintenance and Professional Services

Imagex offers tier one support for all the software products we supply. Your calls are taken directly by us without third party outsourcing. Imagex supports customers to receive the latest software version upgrades, patches and fixes for our entire product line.

Our support services protect the investment our customers have made. We offer three levels of support: standard, enhanced and premium. Standard support provides all patches and fixes and call support. Enhanced adds phone assistance for version upgrade installations and onsite patch/fix installation. Premium support adds all version upgrade onsite installation. Save money on professional services charges by upgrading to the premium tier.

Professional Services

Our technical staff of engineers has several dozen years of product experience and is certified for the software we sell. Some designations include MCSE, CDIA, ECM, EMC, Velocity Partner, etc. We know the products we sell and the industries they are deployed in. We will design, install, test and train your staff on the software solutions we supply.