Imagex provides tier one support for all the software products we offer. Your calls are taken directly by us without third party outsourcing. Imagex can support customers so they obtain the latest software version upgrades, patches and fixes for our entire product line.
Our support services protect the investment our customers have made. We offer three levels of support: standard, enhanced and premium. Standard support provides all patches, fixes and call support. Enhanced support adds phone assistance for version upgrade installations and onsite patch/fix installation. Premium support offers all version upgrade onsite installation. Save money on professional services charges by upgrading to the premium tier.
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