Chances are, your business makes significant investments in scanners and imaging equipment. ImageX aims to keep that investment serviced and running efficiently. Our services range from economical offsite support services to next day replacement options.
Currently, our most popular service level agreement, imageX’s Advanced Exchange (AUR) program is ideal for customers who depend on the uninterrupted operation of their equipment. Much like the Carepak agreement, AUR includes overnight delivery of a replacement unit. However, under the AUR program, imageX will repair and return your original machine. All costs for shipping, parts, and labor are included in the agreement. ImageX’s AUR program is the ideal choice for customers who depend on the uninterrupted operability of their equipment.