Service Requests

Submit a Service Request

Have a broken machine? Need assistance with a software issue? Submit an information management service request below!

Support Services for Document Management

We support all of our hardware and software solutions from our offices in Virginia. From simple questions to complex requests, our trained and knowledgeable staff stands ready to assist because imaging technology can only support your business if it works.

ImageX provides unlimited telephone technical support under our maintenance programs. Our highly-trained, certified technicians and engineers can manage service issues from product setup and training to resolving hardware and software issues that may occur.

ImageX supports a variety of manufacturers and provides several service maintenance programs to suit the customers’ needs. 



Document Scanners

Check Scanners

Micrographic Scanners